SimBuster Tutorials

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Build Your Own IVR Receptionist

Interactive Voice Response (IVR) is an automated telephony system that interacts with callers via voice commands or keypad inputs, routing them to the correct department or providing self-service options.

1. Select a Receptionist

Start by picking the voice your callers will hear.

2. Build with Puzzle Blocks

Drag blocks into place to build your reception.

Drag Puzzle Pieces	Create Welcome Message	Complete Puzzle Setup

3. Decide Who Gets the Calls

Yourself, a teammate, AI assistant, or any other number.

4. Reception is Now Live on Your Phone

Go live. Your new reception is ready to take calls.